​Introduction to Microsoft Outlook (55178) 
Cours disponible en français ou en anglais - Training available in French or in English

Duration: 1 day
​
Objectives : 
This Microsoft Outlook training class introduces the interface and gets students up and running quickly working with messages, calendars, and contacts.
 
Course Details: 
Module 1: The Outlook Interface
This module explains how to work with the Ribbon, tabs, groups, commands, and the Backstage view.
 
After completing this module, students will be able to:
  • Navigate the Outlook interface.
  • Work with tabs, groups, and commands on the Ribbon.
  • Work with the Backstage View.

Module 2: Performing Popular Tasks in Outlook 
This module explains how to perform a variety of basic tasks in Microsoft Outlook .
 
After completing this module, students will be able to:
  • Set up an email account in Outlook.
  • Open email messages.
  • Reply to and forward email messages.
  • Print and save an attachment.
  • Print messages.
  • Delete messages.
  • Save a message in an alternate format.
  • Delegate access.
  • Customize the Navigation pane.

Module 3: Working with Messages
This module explains how to work with messages in Microsoft Outlook .
 
After completing this module, students will be able to:
  • Compose a message.
  • Add an attachment to a message.
  • Add voting options to a message.
  • Check the spelling and grammar in a message.
  • Format text.
  • Use Microsoft Word to edit email messages.
  • Insert a hyperlink in a message.
  • Send a message.

Module 4: Working with the Calendar
This module explains how to work with the Calendar in Microsoft Outlook .
 
After completing this module, students will be able to:
  • Change the calendar view.
  • Set up availability status.
  • Set up calendar availability.
  • Print your schedule.
  • Schedule a meeting.
  • Make updates to meetings.
  • Reply to a meeting invitation.
  • Schedule an appointment.
  • Make updates to an appointment.
  • Create calendar groups.
  • Delete a calendar.
  • Work with calendar items.
  • Use multiple calendars.

Module 5: Organizing Contacts
This module explains how organize contacts in Microsoft Outlook 2016.
 
After completing this module, students will be able to:
  • Add a contact.
  • Update a contact.
  • Share a contact.
  • Locate contacts.
  • Sort and find contacts.
  • Work with contact groups.
  • Work with multiple address books.
  • Perform a mail merge.

Module 6: New Features in Outlook 2016
This module explains how to use some new features in Microsoft Outlook 2016.
 
After completing this module, students will be able to:
  • Use the Tell Me feature.
  • Use the email attachment feature.
  • Use improved fonts available in Outlook 2016.
  • Use the EAI feature.

 
Requirements: 
Before attending this course, students must have:
  • Basic computer knowledge.
  • Basic file-management skills.