Company Leader Seminar (course MOT0002)

Cours disponible en français ou en anglais - Training available in French or in English

Duration: 3 consecutive days in a 4 star hotel in the Vaud Alps to combine hard work and winter fun

Priorities :

The objective of this seminar is to bring together business leaders from different sectors and different geographical and cultural backgrounds to address three key challenges and emerge bigger, both in terms of reflection and tools and methods applicable in the involved companies :

the challenge of FUN
the challenge of PERFORMANCE
the challenge of CUSTOMER ORIENTATION

Main Program :

• The challenge of FUN in the company:

- What is the greatest asset of our business ?
- What do we see today in our businesses ?
- What are the obstacles to the pleasure and taste of the effort in our company today?
- How to find pleasure in our company and in the exercise of responsibilities ?
- How can we maintain this core value and determining the differentiation of our services in the short, medium and long term ?
- What is the responsibility of management in this goal ?
- How to generate positive energy and accountability in all our employees by our management and that of our exécutives ?

• The challenge of PERFORMANCE in the company:

- How to define performance in our business today and tomorrow? What are they dynamic link between the quantitative and qualitative performance ?
- What do we see today in our businesses ?
- What are the obstacles to performance in our businesses ?
- What should be our No. 1 concern in everything we undertake and our collaborators from morning till evening ?
- How to make a difference with our competitors by creating a stimulating and motivating concept of performance ?
- How to distinguish and differentiate our employees the quality of value-added ?
- How to maintain performance in our business by our management and that of our exécutives ?

• The challenge of CUSTOMER ORIENTATION in the company:

- How to define customer orientation in our business today and tomorrow? What are the advantages of this concept for each of our businesses ?
- What do we see today in our businesses ?
- What are the barriers to customer orientation in our business ?
- What should be our ultimate goal of all our processes and procédures ?
- How to conduct our business and customer orientation ?
- How to integrate customer focus in our management and that of our exécutives ? - How to help our employees to be and remain customer-oriented ?
- How to make our businesses are examples of fun, performance and customer orientation ?

N.B. According to the objectives of participants, priority will be put in each day on one or the other proposed themes.

Participants :

Anyone interested